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AcciAid

AcciAid

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SUPPORT AND FAQ

WHAT DO WE DO?

 Basically, when you are involved in a motor vehicle collision our job is to get you back onto the road within 24 hours after submitting your application via our Mobile Phone Application which is available on the AppStore and Google Play Store or by submitting the form here. This is subject to application approval.

HOW DOES THIS WORK?

1 - Submit the Application Form

2 - We review your Application Form and if you  are eligible, we deliver a replacement car to you ASAP. We also get you in contact with a smash repairer to get your car fixed as soon as possible.

3 - When your car finishes repairs, just drop the replacement vehicle and keys at the repair shop and take your own car!

WHO PAYS THE REPLACEMENT CAR COSTS?

The other party involved in the car accident with you if you are found to be not at fault in that collision. We will organise through our lawyers to recover those costs from the at-fault party's insurer. This is all at no charge to you - we will cover those costs.

HOW LONG CAN I KEEP THE REPLACEMENT CAR?

As long as it takes for your car to finish from the repair shop, and subject to the terms of the rental agreement.

WHAT IF MY CAR IS WRITTEN-OFF?

You can keep the replacement car until you get paid out by your own insurer or by the at-fault person's insurer. We can also help you find a new vehicle to purchase.

CANT FIND YOUR ANSWER? CALL ONE OF OUR TEAM MEMBERS ON 1300 056 888 OR EMAIL US AT INFO@ACCIAID.COM.


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